I arrived punctually and waited for more than one hour, rather than one worker acknowledged me or asked if I needed assistance. The store wasn’t even chaotic—there was a person purchaser staying aided your entire time I used to be there, and it appeared like all of the staff’s attention was concentrated entirely on them.
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We’ll always consider our best to support your needs when scheduling a provider appointment and would be content to order one of the most convenient, offered appointment slot for you, but for time-sensitive products and services/installations we advise which you program as much upfront as you possibly can.
The shortage of interaction and customer service was further than annoying. No-one approached me, not one person checked if I was getting aided, and no one appeared to care which i was just sitting down there, awaiting my appointment to get honored.
This experience was incredibly disappointing, and it’s very clear that Finest Obtain desires to further improve their customer care and appointment process. I received’t be returning at any time shortly, And that i’d caution Other folks to Consider two times ahead of counting on this keep for timely or attentive support.
I'm able to absolutely comprehend wanting to receive attentive customer care. We take pleasure in your responses, and would want to look into this make any difference further more. Be sure to access out to us by means of social websites. Our crew will likely be joyful To help you on the subsequent platforms: Fb: @BestBuy
Excess financial savings code "KA10" applies soon after any prompt financial savings on specific items. Exclusions, stipulations implement.
We can assist with Computer system repairs and new unit setup through in-retail store appointments or distant help.
We’ll generally attempt our greatest to support your needs when scheduling a company appointment and can be satisfied to order by far the most hassle-free, available appointment slot in your case, but for time-sensitive services/installations we propose which you schedule as much upfront as you can.
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Soon after throwing away more than an hour or click here so of my time, I at last gave up and still left devoid of getting the help I wanted.
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For motor vehicle installations, you may perspective, program, check, alter or reschedule appointments by viewing Geek Squad® Autotech Reservations. Be sure to Remember that desire for appointments all-around the holidays is so significant that appointment slots normally replenish speedily.